PDTRA Online Ticketing

Visiting the World Heritage Site of Petra: Everything You Need to Know Before You Go

Health Pass (Pass Sanitaire) Required

The Jordanian government has now made it legally necessary to show a Vaccine Pass (i.e. you have to be fully vaccinated) to access places of leisure and culture. Know more. https://www.gateway2jordan.gov.jo/

Buy Your World Heritage Site of Petra Entrance Tickets in Advance

Buy Your Tickets on the World Heritage Site of Petra Website!

Go to the World Heritage Site of Petra Website and make your Petra reservations by buying your tickets online for a specific date, and print it on your home printer. You'll pay the same price as you would at the Petra’s ticket window. When you arrive at the World Heritage Site of Petra, you skip the ticket line, although you'll still need to go through a couple of security checks and perhaps wait for the club cart.

Buying tickets online

· Because your e-tickets have your name on them, please make sure you add the names of everyone you’ll be coming with. Issued tickets are non-refundable, non-exchangeable and non-transferable. all e-tickets valid for use within 8 months following date of purchase.

· Check your chosen date before confirming your purchase! Once you’ve booked them, you cannot change or exchange your e-tickets. All purchases are final.

· Make sure you keep the e-mail confirmation of your purchase, and your username and password to our online ticket office, so that you can come back later if you need to.

Contact the Customer Service if you have any questions or concerns

Your ticket

· Please make sure that your e-ticket can be read. We recommend printing your e-tickets out at home before you visit the World Heritage Site of Petra or even arrive in Jordan. Each e-ticket must be printed on a sheet of A4 paper, blank on both sides.

· You can also show your e-ticket on your smartphone, as long as we can scan the barcode.

· Each e-ticket bears the name of its owner. Remember to bring ID for your entire group, including children. We may ask to see your ID, as well as any supporting documents for reduced rates (disability registration) Children under 12 years are free of charge.

· Petra pass and Jordan pass ticket doesn’t include the Night event "Petra by Night"

· Jordan pass ticket holders should submit their ticket in the ticket office for verification.

· Daylight ticket is required to attend the Petra by night show.

Everything you wanted to know about your ticket

RULES FOR VISITING THE WORLD HERITAGE SITE OF PETRA

These Rules, which have been produced by Petra Development & Tourism Region Authority applies to visitors of the World Heritage Site of Petra.

ACCESS TO THE ARCHAEOLOGICAL SITE:

· The World Heritage Site of Petra is open every day of the year from 06:00 to 16:00 (from 06:00 to 18:00 in summer). The sale of tickets ends 45 minutes before the monument closes. The archaeological site evacuation will begin at sunset 60 minutes after closure. Petra Development & Tourism Region Authority may change these times without notice for extraordinary events, bad weather, crowding or force majeure.

· Entry to and circulation in the World Heritage Site of Petra when it is open to the public is by valid ticket only (e- Ticket, paper ticket or badge issued by Petra Development & Tourism Region Authority).

· All types of purchased tickets are non-refundable, non-exchangeable and non-transferable and determine duration of access to the World Heritage Site of Petra. Each ticket allows site visit and must be kept until the end of the visit, all e-tickets are valid for use during 8 months following the date of issuance. as per the following price categories (Children under 12 years are free of charge):

1. One day visit (50 JOD): Fees for the accommodated visitor: Visitors who stays at least one night in Jordan.

2. Two days visit (55 JOD): Fees for the accommodated visitor: Visitor who stays at least one night in Jordan.

3. Three days visit (60 JOD): Fees for the accommodated visitor: Visitor who stays at least one night in Jordan.

4. One day visit (90 JOD): Fees for non-accommodated visitors.

5. Jordanian and residents (1JOD): Jordanian must show their ID, residents must show a valid residence card issued for 1 year at least.

· TICKET PURCHASE, ISSUE AND VALIDITY: The tickets sold at the World Heritage Site of Petra ticket desk, booths, or website are for immediate access. The date and time of issue are printed on the ticket and are the reference used to allow access to the archaeological site.

· Ticket prices are those applying at the purchase date and are shown on the Website. They are displayed at the World Heritage Site of Petra ticket desk, booths, or website at (http://www.visitpetra.jo/ or https://petrapass.jo). The ticket desk, booths, or website may request presentation of proof before issuing tickets.

· Tickets may be purchased at the ticket booths in cash, or credit card in Jordanian Dinar (JOD) only, the ticket desk, booths, or website will issue a receipt if requested when you make the payment.

· Tickets are valid only for the period printed on them. They cannot be returned, refunded or exchanged. Tickets cannot be resold to third parties. However, all complaints must be addressed to info@pra.gov.jo Petra Development & Tourism Region may refuse access to the World Heritage Site of Petra to any holder of a Ticket purchased unlawfully (from a third party not authorized to resell Tickets). These tickets must be returned to the ticket booths representatives, without compensation lost or stolen tickets will not be refunded and no copies will be issued.

· Riding donkeys, mules up the steep paths are dangerous; ridding those animals inside the archaeological site is under your responsibilities.

· You can book a licensed guide upon arrival inside the visitor center only, Some locals may offer you a private tours, and/or transportation using private pickups it is illegal and they are not allowed to enter the archaeological site.

· Gulf cart is the only legal transportation from the visitor center to the treasury (15 JOD one way 25 JOD two ways) and you can book your seat upon arrival at the visitor center.

· Some locals may offer you to ride a horse or carriages for free, it is not! tip is ‘mandatory’ you will have many and repeating offers along the road towards the Siq, make sure that you agree on the price in advance.

· Some locals inside the archaeological site may offer you guided tours to dangerous viewpoints, or sleeping inside the archaeological site, you will have many and repeating offers along the road, mentioned activities are completely prohibited according to the law. Licensed guide is the only authorized person who can arrange your visit to the archaeological site.

· Rocks, pottery shards or broken pieces of monuments are part of Petra’s treasures buying them encourages behavior that is damaging the archaeological site.

· No objects that by their purpose or characteristics present a risk to the safety of persons, facilities or the monument may be brought into areas open to the public. Such objects include: weapons and munitions, explosive, inflammable and volatile substances, blade and club-like weapons that could pose a danger to the public and personnel, tools (especially cutters, screwdrivers, pliers, etc.), excessively heavy, cumbersome or nauseating objects, excessively large parcels or cases, climbing equipment (especially for bungee jumping or parachuting) or any publicity material of any kind, non-foldable children’s push-chairs, animals, for persons certified as handicapped, excessive quantities of drink or food (at the discretion of the security officers). Please note that the World Heritage Site of Petra does not have left luggage or cloakroom facilities.

· Visitors must behave correctly towards the World Heritage Site of Petra personnel and other visitors. The following are prohibited: walking barefoot, wearing anything that might disrupt public order, lying on benches, demonstrating and displaying banners.

· Climbing in the World Heritage Site of Petra in any place and using any means is prohibited, * jump from any place and using any means, * thrown anything from the monuments.

· entering areas not open to the public (personnel areas, machine rooms, closed staircases or anywhere marked [no entry], * displaying banners of any kind, demonstrating, throwing flares and similar items, * holding group picnics, * making inscriptions or graffiti of any kind, * interrupting public circulation and blocking passages and exits, particularly by sitting on the stairs, * throwing paper or rubbish on the floor, sticking chewing gum, spitting on the ground or over the balustrades, * leaving, even for just a few moments, any personal item unattended, * leaving children unattended, * begging, engaging in any commercial activity: publicity, propaganda or solicitation.

· Security checks are carried out before entry to the World Heritage Site of Petra. For security and safety reasons, visitors will be asked to open their bags and packages and to show or allow inspection of their contents at entry and in any other place on the site when required by personnel and security officers.

· Abandoned objects that appear to present a danger to the World Heritage Site of Petra may be destroyed immediately without notice by the competent units.

· In the event of severe crowding, unrest, strike or anything that might compromise the safety of persons or property, all or part of the World Heritage Site of Petra may be closed at any time during the day or opening hours may be changed.

· Petra Development & Tourism Region Authority accepts no liability for: theft (pickpockets) or any loss or damage suffered during visits, breakdown or shut-down of means of ascent or technical equipment, restricted access to particular areas or partial closure of the monument by Petra Development & Tourism Region Authority or any authorized administrative or public authority for reasons of safety, maintenance, or bad weather.

· PROFESSIONAL PHOTOGRAPHY, DRONES RECORDING AND SURVEYS: Professional audio and/or visual recordings of personnel and the public shall require the formal agreement of both Petra Development & Tourism Region Authority and the persons concerned. Petra Development & Tourism Region Authority accepts no liability in the event of violation of these requirements.

· Professional photography, filming and the recording of radio and television programs are subject to special rules. Permission to do the above must be requested from Petra Development & Tourism Region Authority in advance and in writing. Written permits must be produced at all World Heritage Site of Petra controls.

· Visitor surveys and opinion polls must be authorized in advance by Petra Development & Tourism Region Authority in writing.

· LOST AND FOUND: Visitors should check they have left no personal effects behind in the World Heritage Site of Petra. Lost and forgotten objects must be registered with by Petra Development & Tourism Region Authority reception in the visitor center. Objects found will be kept for fifteen (15) days from their receipt by the visitor center reception, during which time they may be claimed and recovered by their owners. Objects found but not reclaimed by the end of that period will be sent to Lost and Found at the police station in the visitor center. Petra Development & Tourism Region Authority accepts no liability for objects lost in the World Heritage Site of Petra. Perishables, items of no value or in very bad conditions (wet, dirty or ill smelling) will be destroyed each evening after closure.

· COMPLAINTS AND DISPUTES: Complaints concerning terms of visits must be made on the spot so that a solution can be found. Complaints concerning Ticket purchase, issue or validity - Petra Development & Tourism Region Authority will consider only claims concerning Tickets that have been sold at World Heritage Site of Petra.